Peace of mind that your Audi is still an Audi.

Should your Audi vehicle be damaged in a collision, we want to help ensure that you have access to a repair facility that meets not only our high standards for workmanship, integrity and safety, but your standards as well. Take a moment to familiarize yourself with the contents of this page as it may assist you with the police, your insurance company and repairs. It also provides valid reasons why Audi Authorized Collision Repair Facilities are recommended for your Audi collision repair.

What to do in case of a collision

  • Stop - no matter how minor the collision - in a safe, well-lit area.
  • Notify the local police and ask for an ambulance if necessary.
  • Have your driver's license, registration and insurance information ready when the police arrive.
  • Write down the names and phone numbers of any witnesses and information of the injured, if any.
  • Use your phone's camera or carry a camera in the glove box to document the vehicles and the scene.
  • If necessary, contact Audi Roadside Assistance1 at one of the numbers below and have your vehicle towed to your Audi Authorized Collision Repair Facility.2
  • Notify your insurance company.
Audi Roadside Assistance.

Both phone numbers are staffed 24 hours a day for your convenience
  
 
 Core & Electric Models
1-800-411-9988
 
Audi A8 & R8 Models
1-800-478-3456

Insist on an Audi Authorized Collision Repair Facility

  • Eligible customers receive complimentary towing to the facility via Audi Roadside Assistance.
  • Audi Genuine Parts for all repairs help maintain the original performance and integrity of your Audi.
  • Limited warranty covers all Audi Genuine Parts.3
  • Audi trained repair technicians use factory-approved procedures that help produce safer repairs and get you back on the road in less time.
  • These facilities have made extensive investments in Audi specified tooling to help ensure that their technical staff has the right tools for all repairs.
  • Only Audi Approved Aluminum Repair Facilities are factory-authorized to repair Audi ASF® aluminum construction.
  • First-quality repairs help maximize vehicle value.
  • Limited lifetime warranty on paint repairs through OEM paint suppliers.4

Your rights as a driver

Whether you financed the purchase of your Audi or you are leasing it, collision insurance is required. This helps protect you and the finance company by helping to ensure sufficient funds are available to repair the vehicle in case of a collision. Certain consumer rights are included with the purchase of an automotive insurance policy.5

  • The insurance company must provide you with a copy of your policy. Read it carefully to make sure you understand your rights under the terms of the policy.
  • You may cancel or change insurance at any time. You don't have to wait until your policy is up for renewal.6
  • While an insurer may recommend a repair facility, you have the right to decide where to have your Audi repaired, unless that right is limited by your insurance policy.7
  • Insist that your insurer and repair facility agree to the use of Audi Genuine Parts and Audi approved repair procedures to make all repairs.7
  • By choosing an Audi Authorized Collision Repair Facility2, you help ensure that the correct parts and procedures are used to repair your Audi.
Here when you need us
 > Roadside Assistance
1. Audi Roadside Assistance provided by a third party.
2. Audi Authorized Collision Repair Facilities are independent businesses not affiliated with Audi of America, Inc.
3. 12 months or 12,000 miles, which ever comes first. In the event that a replacement part fails within the warranty period, labor costs to replace that part will be covered. See dealer for details.
4. See your authorized Audi Dealer for details.
5. Please refer to your local/state laws.
6. Contact your insurance professional and review your policy for more information.
7. Audi Genuine Parts are available except where prohibited by state law.