FAQ: Audi of Smithtown

At Audi of Smithtown, we strive to accommodate all your auto needs, whether you're shopping for a pre-owned Audi model or the right Audi parts for your vehicle. Our goal is to make sure no question goes unanswered during your visit at our Audi dealership. If you have any additional inquiries, contact us online or at 855-367-4051, and our staff will be pleased to help.

  

Cars

Q: Do you sell pre-owned vehicles?

A: Yes! In addition to our extensive inventory or new Audi models near Smithtown, we host a fine selection of used and certified pre-owned cars. Our certified stock comes with a few added benefits, such as 24/7 roadside assistance, a factory-backed limited warranty, and an approved CARFAX® Vehicle History Report™.

 

Q: What is the difference between leasing and owning a car?

A: Leasing a vehicle means you'll essentially be borrowing it from our dealership for a specific period of time, while purchasing a new Audi vehicle means you own the car after you meet your financial obligations.

 

Service & Parts

Q: Do you sell car parts?

A: Yes! In an effort to supplement our service center, we feature a fully stocked parts department in St. James. We only carry OEM products, such as batteries, oil filters, mufflers, and windshield wipers, and we are happy to provide expert installation.

 

Q: What services do you offer?

A: We are proud to offer a full menu of service tasks, including routine maintenance such as oil changes and tire rotations. As an added bonus, we even provide an onsite Audi collision center near Long Island, NY that caters to minor and major repairs after an accident.

 

Finance

Q: Do you offer financing to those with no or bad credit?

A: While we can't guarantee financing to any customer, we certainly won't turn you away. We will review your situation and do our best to pair you with a suitable loan or lease. Contact our finance department near Babylon, NY to learn more.

 

Q: What does it mean to finance a vehicle?

A:  Financing is a popular route that allows you to take home a new or pre-owned Audi vehicle without paying in full upfront. You borrow a certain amount of money from a bank or financial institution, pay it back in monthly installments, and then the car is officially yours. Of course, there are several factors that go into it, which our Audi dealers will be more than happy to discuss with you.

 

General

Q: Is your service center open on Sunday?

A: Our Audi service center is closed on Sunday, but it is open from 7:30 AM to 5:00 PM Monday through Friday, and from 8:00 AM to 1:00 PM on Saturday. 

 

Q: Why should I choose your Audi dealership?

A: We're Audi dealers who are proud to service the St. James, NY area with new and pre-owned luxury Audi vehicles. We strive to provide exceptional customer service from the moment you walk through our doors to long after the sale. Come by today to experience our friendly staff and expert service!  


Hours

  • Monday 9:00 AM - 9:00 PM
  • Tuesday 9:00 AM - 9:00 PM
  • Wednesday 9:00 AM - 9:00 PM
  • Thursday 9:00 AM - 9:00 PM
  • Friday 9:00 AM - 9:00 PM
  • Saturday 9:00 AM - 6:00 PM
  • Sunday 11:00 AM - 4:00 PM
Audi of Smithtown

578 Middle Country Rd
Directions St. James, NY 11780

  • Sales: 877-459-1670
  • Service: (888) 884-6085
  • Parts: (631)979-6400