Alex is by far the most straightforward, accessible and patient salesperson I have ever worked with regarding a new vehicle. Communications about the terms of the transaction were always to the point, open and honest. Calls and e-mails were always returned within one business day (more often less than a few hours). Alex, together with the management and finance department at Audi of Smithtown went above and beyond from a customer service standpoint. I look forward to maintaining a relationship with Alex and this dealership via the service department for scheduled maintenance and for future vehicle purchases.